Important information about our terms of service, quality standards, and business practices at Felonu Bakery.
Business Name: Felonu Bakery
Address: 470 Torrens Rd, Kilkenny SA 5009, Australia
Phone: +61 8 8445 2165
Email: felonu@hotmail.com
ABN: [Australian Business Number]
By purchasing products or services from Felonu Bakery, you agree to be bound by these terms and conditions. We reserve the right to modify these terms at any time without prior notice.
We strive to provide accurate product descriptions and images. However, actual products may vary slightly from photographs due to the handcrafted nature of our baked goods. All products are made fresh daily using premium ingredients.
All prices are listed in Australian Dollars (AUD) and include GST where applicable. Prices are subject to change without notice. We reserve the right to correct pricing errors on our website or in-store.
Custom orders require a 50% deposit to secure your booking. Full payment is due upon collection or delivery. We accept cash, credit cards, and electronic payments. For wholesale accounts, payment terms are outlined in individual partnership agreements.
Delivery times are estimates and not guaranteed. We are not liable for delays caused by circumstances beyond our control. Delivery fees apply based on distance and order size. The customer is responsible for providing accurate delivery information.
At Felonu Bakery, we are committed to providing the highest quality baked goods. Our quality promise includes:
We maintain the highest food safety standards in accordance with Australian food safety regulations. Our facility is regularly inspected and certified. All staff members are trained in food handling and safety procedures.
Our products may contain or come into contact with common allergens including wheat, eggs, dairy, nuts, and soy. Please inform our staff of any allergies when ordering. While we take precautions to prevent cross-contamination, we cannot guarantee allergen-free products.
If you are not completely satisfied with your purchase, please contact us within 24 hours. We will work with you to resolve any quality concerns through replacement, credit, or refund as appropriate.
All content on this website, including text, images, logos, and designs, is the property of Felonu Bakery and protected by copyright laws. Unauthorized use, reproduction, or distribution is prohibited.
Custom cake designs created by Felonu Bakery remain our intellectual property. Customers may not reproduce or request identical designs from other bakeries without permission.
Felonu Bakery shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the purchase price of the product in question.
We are not responsible for products after they leave our care, including improper storage or handling by the customer.
We are committed to protecting your personal information in accordance with Australian Privacy Principles and GDPR requirements for international customers.
We collect and use personal information only for:
For detailed information about how we handle your data, please see our Privacy Policy.
In the event of a dispute, we encourage customers to contact us directly to resolve the matter amicably. If a resolution cannot be reached, disputes will be governed by the laws of South Australia, Australia.
If you have any questions about these terms and conditions or our quality standards, please contact us:
Email: felonu@hotmail.com
Phone: +61 8 8445 2165
Address: 470 Torrens Rd, Kilkenny SA 5009, Australia
Last updated: September 2026
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